Top 20 questions to ask when viewing a house

If you’re considering buying a new home, there are several questions to ask when viewing a house that can help you get a good idea of whether this particular house is a good option for you. Asking the right questions can help you avoid costly surprises, negotiate more effectively, and decide whether a property is truly right for you.

At Emperor Home, we guide buyers through every step of the journey. This comprehensive guide covers the most important questions to ask when viewing a house, ensuring you’re fully prepared and confident before making an offer.

Why does asking the right questions when viewing a house matter?

Many buyers focus solely on décor or layout, but the real value of a viewing lies in uncovering hidden details. The answers you receive can reveal:

  • Potential repair or maintenance costs
  • The seller’s motivation and flexibility
  • Issues that may affect resale value
  • Red flags that surveys might later confirm

Being prepared with smart, targeted questions puts you in control and helps you avoid potential costly mistakes.

Questions to ask about the house itself

  1. Why is the owner selling the property?

This can provide valuable insight into how negotiable the seller might be and whether there are any underlying concerns. The estate agent may allude to the vendor’s circumstances, which could help inform your negotiations. For example, the owner may be desperate to sell as they have to move abroad for work, so they may accept a lower price offer for a quicker sale.

  1. How long has the property been on the market?

A longer listing period may indicate pricing issues or problems discovered by previous buyers. If it has been on the market a while, ask the agent why they think it isn’t selling, and if anyone has previously put an offer in and why they pulled out. There may be nothing wrong with the property; it could just be overpriced, but knowing how long it’s been  on the market can help you determine if you could maybe put in a lower offer that would be accepted.

  1. Have there been any recent renovations or repairs?

Ask what work has been carried out, whether it was professionally done, and if warranties or guarantees are available. Also, ask if they have the relevant planning permission and building regulation consents; if not, this can cause a lot of issues later down the line.

  1. Are there any known issues with the property?

This includes damp, mould, subsidence, roof problems, or plumbing and electrical concerns. Issues can be expensive to fix, so it’s good to get an idea of this as early on as possible.

  1. What is the minimum price the seller will accept?

It’s worth asking the estate agent if the price is negotiable, as this could save you thousands and save you a lot of time going back and forth trying to establish a minimum price they’ll accept. Estate agents will often have an idea of the lowest price the owner will accept, and they can give you an indication of this.

  1. How long has the current owner lived there?

The length of time the current owners have lived in the property can allude to how comfortable the property is, whether it has a lot of issues, or how convenient the property and local area are. If the property has changed hands a few times in recent years, this could be a red flag and it’s a good idea to ask for clarity on why this is.

However, if they have lived in the property for many years, this could be a positive sign that it’s a nice place to live and a home they have cared for over the years.

Questions to ask when viewing a house: costs & utilities

  1. What are the average costs for utility bills?

Knowing typical gas, electricity, and water costs helps you budget realistically. You don’t want any nasty surprises when you’ve already moved in if you didn’t expect it to cost that much to run.

  1. What council tax band is the property in?

Council tax can significantly affect monthly outgoings, especially for larger homes, so it’s good to get an idea of how much the current owners pay, so you can budget for this effectively.

  1. How old is the boiler and heating system?

An older boiler could mean expensive replacements in the near future. Typically, boilers need replacing every 10-15 years, so if the boiler is coming to that age, it’s worth knowing this so you can plan for potential replacement costs or ask for that to be removed from the price of the house. Similarly, check when the electrics were last replaced, as a whole-house rewire could be very costly.

  1. What is the EPC rating of the house?

A higher EPC rating usually means better energy efficiency and lower running costs. If the EPC rating is low, then you may have to consider upgrades such as insulation or double-glazed windows.

  1. What is the signal and broadband like in the house/area?

One thing that can really annoy people, which they often don’t realise until after they’ve moved in, is signal and broadband connectivity in the house. Some areas have bad coverage, which can be really frustrating when trying to stream or use your phone, and especially so, if you work from home and are on your computer a lot for this. Check Ofcom’s broadband and mobile coverage checker too.

Questions to ask about the local area

  1. What is the neighbourhood like?

Ask about noise levels, community atmosphere, and whether it’s family-friendly, popular with professionals or retirees and whether there is a good nightlife. Use the viewing to get a good idea of the local area and see if it’s suitable for you.

  1. Are there local amenities and transport links nearby?

Check proximity to shops, schools, GP surgeries, parks, restaurants, bars and public transport. If you rely on public transport for work, it’s good to know if there is a bus route or train station nearby. Whatever is a necessity for you, make sure you find out if there is nearby access to this.

  1. Is there any planned development in the area?

Future construction could impact property value, traffic, or views. It’s good to know this early on so you can make an informed decision.

Legal & ownership questions to ask when viewing a house

  1. Is the property freehold or leasehold?

If leasehold, ask about ground rent, service charges, and remaining lease length. If you’re buying a leasehold property and the lease doesn’t have long left on it, it could be costly to extend the lease.

  1. Are there any restrictions, or is the property listed?

Some properties limit extensions or other works to the house if they’re in a conservation area or the building is listed, which is good to know before purchasing the property. For example, Article 4 directives in Liverpool limit alterations to external features of buildings and restrict the conversion of single dwellings into HMOs in conservation areas. Similarly, ask if there are any restrictive covenants in place that can limit what you can and can’t do in your home, such as use it as an office space.

  1. Has the property ever been subject to flooding or insurance claims?

This can affect future insurance costs and mortgage approval. If the property is near a river, its especially good to ask if it has a history of flooding and, if so, are there measures in place to prevent this.

Questions that help you negotiate better

  1. Have there been any previous offers?

Knowing this can help you understand demand and pricing flexibility.

  1. What’s included in the sale?

Clarify whether fixtures, fittings, appliances, or garden items such as a shed or greenhouse are included. The owners may be willing to include other items with further negotiation.

  1. How quickly does the seller want to move?

Motivated sellers are often more open to negotiation.

Pro Tip: Ask the same questions twice

Ask key questions once during the viewing and again later via email or through your estate agent. Consistent answers build confidence; discrepancies raise useful flags.

Be prepared and be confident in your home purchase

Knowing the right questions to ask when viewing a house can save you time, money, and stress. It transforms a viewing from a casual look-around into a strategic decision-making opportunity that you get the most from.

If you’re currently searching for your next home or need expert local advice, Emperor Home is here to help, offering transparent guidance, market insight, and support every step of the way.

Whether you’re buying, selling or renting a property, or looking for expert property management, our local property experts can help. Get in touch today to discuss how we can support you.