MAINTENANCE REQUEST

At Emperor Home, we are committed to making property management straightforward and stress-free for our tenants. To report a maintenance issue, simply submit a request through the Coho App or via our Apex27 portal, depending on which platform your property is linked to.

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For Students

Here’s how it works:

  1. Download the App: Download the Coho app for your mobile device below.
  2. Submit Your Request: Once you’re in the app, navigate to the maintenance request section. Fill out the form with the details of your issue and upload any relevant photos.
  3. Confirmation: After submission, you’ll receive a confirmation notification for your request.
  4. Track Progress: You can easily track the status of your request in the app, keeping you informed every step of the way.

If you have any questions, feel free to reach out to our team. We’re here to help!

For Tenants

Here’s how it works:

  1. Login to the Apex27 Client Portal below.
  2. Submit Your Request: Once you’re on the website, navigate to the maintenance request section. Fill out the form with the details of your issue and upload any relevant photos.
  3. Confirmation: After submission, you’ll receive a confirmation notification for your request.
  4. Track Progress: You can easily track the status of your request on the website, keeping you informed every step of the way.

If you have any questions, feel free to reach out to our team. We’re here to help!

For assistance, please email info@emperorhome.co.uk and a member of our support team will be happy to help.